If you have multiple records you can view them all on your pension self-service account. To view your linked records, click the icon that shows a person with a +sign next to it. The icon is in the top right hand corner.

There is further instructions in the Self-Service User Guide.

If you still need help, please contact the Public Employees Pension Team who will be able to assist further.

For all members of the PEPF

Your future benefits in the Scheme are not guaranteed. As the scheme is not a traditional balance of cost pension scheme, where a defined level of benefits would be guaranteed by your employer, if there is a deficit in the Fund employee benefits may be reduced in order to bring the Fund back to a balanced position.

• the revaluation rate of your benefits whilst you are in employment may be cut to a minimum of 50% of Jersey RPI +1%
• the increase to your pension in retirement may be cut to a minimum of 50% of Jersey RPI
• the increase to your pension in deferment may be cut to a minimum of 50% of Jersey RPI
• the rate at which you accrue future benefits may be reduced; and/or
• your employee contribution may be increased.

Your benefits are dependent on the financial position of the pension fund remaining satisfactory. The financial position of the pension fund is determined every 3 years when the Scheme Actuary undertakes an actuarial valuation.

For all members of the JTSF

Your future benefits in the Scheme are not guaranteed. If, following an actuarial valuation it is identified that there is a deficit in the Fund;-

• the increase to your pension in payment may be reduced or cancelled ;
• the increase to your pension and lump sum in deferment may be reduced or cancelled;
• your employee contribution may be increased.

Your benefits are dependent on the financial position of the pension fund remaining satisfactory. The financial position of the pension fund is determined every 3 years when the Scheme Actuary undertakes an actuarial valuation.

You can view your personal details within the Your Details page. If any of the information shown is incorrect, you should contact the pension administrators using the details on the Contacts page.

If you have forgotten or lost your password, please click on the forgotten password link available from the Login page. From here please answer the subsequent security and known information questions, clicking next step when finished.

Once your identity has been confirmed you will be able to set a new password.

Once you have successfully logged in you will be able to change your password within the Your Account page. Please ensure you save changes when finished.

You can change your password here.

If your account is disabled please use the 'Website Queries' details on the Contacts page.

All of the scheme member guides can be find on our web pages, gov.je/yourpension

The best way to update your address is by logging on to one.gov.je

Alternatively you can email in to us, using the email we have on file to update your address.

If we do not hold an email address on file for you we will require a signed instruction by post.

You can nominate as many beneficiaries as you like, when completing the online nomination of survivor benefits form please confirm the percentage split you would like each person to receive.

You can update/add a nominee by completing the online survivor nomination form at gov.je/yourpension

Your pension can only be paid to one bank account only and cannot be split in to multiple different accounts.

If you do not have any children or a surviving partner no pension will be paid.

The Public Employees Pension Team are not authorised to provide pension or financial advice to the members of the scheme. It is recommended you seek financial advice from an Independent Financial Advisor before making any decisions on your pension.

To view a benefit quotation click the ‘Benefit Quotation’ tab on your self-service portal.

Your estimation of benefits will be downloaded in PDF format. Please note, the values quoted are not guaranteed.

For further information please contact the Public Employees Pension Team.

An accrual rate is the rate at which you build up pension in each year of being an active member of the scheme.

A passport and proof of address are required. If a passport is not available a driving license may be accepted – please contact us for more information.

The proof of address must be dated within three months, the preferred proof of address is a utility bill (excluding a mobile phone bill and TV license bill) or a bank statement.

Your annual statement, whether active or deferred will be uploaded to your self-service once a year. Once the annual statement is ready to view you will receive an email notification to the email address we hold on file for you.

A dependants pension is payable where the member has no spouse, civil partner or child to pay a pension to. A dependants pension is payable to a person who has been nominated by a member of the scheme as being dependant on the member for some of the ordinary necessities of life.　

There is no guarantee that a pension will be paid to a nominated dependant. On the death of a member the dependant would have to prove to the Committee of Management (the governing body of the Public Employees Pension Fund) that they have been dependant on the member. It will be up to the discretion of the Committee as to whether they determine this to be a sufficient level of dependency to warrant paying a pension.

When creating your password, you need to make sure that it is at least 8 characters long and it must include

• At least 1 capital letter
• At least 1 number
• At least 1 of the following special characters: @#$%^&+=

Further information can be found in the user-guide.